Conflict of Interest Policy

This policy applies to trustees and all staff, and should be read in conjunction with the declaration of interests form.

Why we have a policy

Trustees have a legal obligation to act in the best interests of the charity, and in accordance with the charity's governing document. Staff and volunteers have similar obligations. Conflicts of interests may arise where an individual's personal or family interest and/or loyalties conflict with those of the charity. Such conflicts may create problems; they can;

  • Inhibit free discussion;
  • Result in decisions or actions that are not in the interests of the charity;and
  • Risk the impression that the charity has acted improperly.
  • The aim of this policy is to protect both the organisation and the individuals involved from any appearance of impropriety.

The declaration of interests

Accordingly, we are asking the trustees and all staff to declare their interests, and any gifts or hospitality received in connection with their role in the charity. A declaration of interests form is provided for this purpose, listing the types of interest you should declare.To be effective, the declaration of interests needs to be updated at least annually, and also when any changes occur. If you are not sure what to declare, or whether / when your declaration needs to be updated, please err on the side of caution. If you would like to discuss this issue, please contact the company secretary for confidential guidance.Interests will be recorded on the charity's register of interests, which will be maintained by the company secretary. The register will be accessible to trustees and senior members of staff.

Data Protection

The information provided will be processed in accordance with data protection principles as set out in the Data Protection Act 1998. Data will be processed only to ensure that trustees and all staff act in the best interests of the charity. The information provided will not be used for any other purpose.

What to do if you face a conflict of interest

If you are a user of the charity's services, or the carer of someone who uses the charity's services, you should not be involved in decisions that directly affect the service that you, or the person you care for, receive(s). You should declare your interest at the earliest opportunity and withdraw from any subsequent discussion. The same applies if you face a conflict for any other reason.You may, however, participate in discussions from which you may indirectly benefit, for example where the benefits are universal to all users, or where your benefit is minimal.

If you fail to declare an interest that is known to the company secretary and / or the chair, the secretary or chair will declare that interest.Decisions taken where a trustee or member of staff has an interestIn the event of the management committee having to decide upon a question in which a trustee or member of staff has an interest, all decisions will be made by vote, with a simple majority / two thirds majority required. A quorum must be present for the discussion and the decision; interested parties will not be counted when deciding whether the meeting is quorate. Interested management committee members may not vote on matters affecting their own interests.

All decisions under a conflict of interest will be recorded by the company secretary and reported in the minutes of the meeting. The report will record:

  • The nature and extent of the conflict;
  • An outline of the discussion;
  • The actions taken to manage the conflict.
  • Where a trustee benefits from the decision, this will be reported in the annual report and accounts in accordance with SORP2005.

Independent external moderation will be used where conflicts cannot be resolved through the usual procedures.

Managing contracts

If you have a conflict of interest, you must not be involved in managing or monitoring a contract in which you have an interest. Monitoring arrangements for such contracts will include provisions for an independent challenge of bills and invoices, and termination of the contract if the relationship is unsatisfactory.

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Values and Ethos

CAP is committed to prioritising service delivery to under-resourced organisations. We are committed to;

Providing high quality, accessible, low cost services.
Equal opportunities - both in recognising diversity and in seeking to respond to meet these needs.
Encouraging organisations to be independent and enabling them to help themselves.
Providing our services on an independent and confidential basis.


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